2022 Integrated Annual Report


Jacques Aschenbroich, Chairman

“At this very challenging time for telecom operators, our resources help us deliver very solid results.”

Christel Heydemann, CEO

“Our committed teams enable the Group to demonstrate its resilience and ability to adapt quickly to market changes.”

Our 2022 Integrated Annual Report at a glance

The following 7 numbers will give you an insight into our 2022 Integrated Annual Report:

  • our 8th Integrated Annual Report, like previous editions, presents our overall performance and is therefore a key document for all our stakeholders;
  • 1 new strategic plan, Lead the Future, was developed to help us prepare for the years to come and take advantage of our high-quality core assets;
  • 2 key people, Chairman Jacques Aschenbroich and CEO Christel Heydemann, offered their reflections as they looked back at 2022 and shared their vision for the coming years;
  • 6 drivers of value creation, with economic, environmental, and social benefits, illustrate the Group’s long-term performance worldwide;
  • 58 key figures highlight our progress in meeting our objectives and the accomplishments of our excellent teams;
  • our 1 goal is to help people better understand us, our challenges, our strengths, and our approach to building a society based on trust;
  • finally, 6 lined pages have been provided so you can take notes directly on your copy of the report. Today’s ideas are tomorrow’s opportunities!

Our strengths

Orange has several key assets to boost its market potential. Our business model creates value, our teams demonstrate their expertise and commitment, our financing methods are diverse and sustainable, and our ethical business conduct builds trust among all our stakeholders.

Our approach to value creation

We create value for all our stakeholders by improving infrastructure, businesses, the environment, and social factors in Europe, Africa and the Middle East.

Our impact

Our financial and non-financial results and contribution to the United Nations Sustainable Development Goals (SDGs) have an impact on society as a whole.


We generate most of our revenue in our eight countries in Europe, where we operate very high-speed fixed and mobile networks and carry out targeted consolidation.
98.8 m
mobile customers
11.6 m
convergent customers
€6.9 bn
of revenue generated in the region in 2022
(up 6.4% on 2021)
143.1 m
mobile customers in the region

Africa and the Middle East

Across our 18 operating countries in Africa and the Middle East—a region where we have been active for over 20 years—our strategic priorities include extending network coverage and expanding our multi-service ecosystem, with mobile financial services forming a key part.
of increase in Orange Cyberdefense’s revenue between 2021 and 2022
countries and regions covered by our entreprise networks


The Group leverages its unique expertise in all aspects of connectivity, security, and resilience to support business customers worldwide through Orange Business and Orange Cyberdefense.


We’re aiming to achieve net-zero carbon emissions by 2040 by reducing our carbon emissions, increasing our use of renewables and deploying an ambitious circular economy program while supporting our customers and encouraging our suppliers to minimize their environmental footprint.
of reduction in CO2 emissions (across scopes 1 and 2) between 2015 and 2022, on a comparable basis
€130 m
avoided or saved capital costs unlocked since 2020 through the OSCAR program to develop the circular economy for our network equipment
of women in management networks
1 m
participants in our digital workshops and training courses since 2021

Social factors

Our social commitment includes protecting data, increasing access to digital technology and promoting diversity and inclusion in close collaboration with all our stakeholders in all our operating countries.

Our impact